Welcome to the City of Caldwell Water Department

 It is our responsibility to provide our patrons with the best possible products and services. This includes ensuring compliance with federal regulations such as the the Safe Drinking Water Act. The Water Department continues to improve service to our customers while at the same time, trying to keep the costs of our products and services as low as possible, even when faced with rising costs.  


Annual drinking water report

Sign up Here for Water/Sewer/Garbage

Water/Sewer Rates

If you have any questions on utility billing policies for non-owner occupied property, owner occupied property, Sign-up (initiation) procedures, deposits, or delinquent accounts, please click here.

Pay your water bill online by clicking hereFor any questions and/or comments about this new feature, please contact our Water Department staff at (208) 455-3000 ext. 1.

Pay your water bill over the phone by calling 855-768-4827 There will be a $1.50 charge, charged to the customer at time of payment. 

Caldwell Cares: Assistance with your utility bill.  The City of Caldwell and the Salvation Army have partnered up to assist Caldwell customers with their water bill.  The City will collect donations from caring customers and apply the available funds to the qualified recipients' water bills.  For more informaiton please click here

 Garbage and Recyling Information

City Water Ordinance         Billing Policy           For information on road closures throughout Caldwell, click here.

TIPS and Information:  keeping your pipes and meters from FREEZING

Sewer Backups      Water Saving Tips


Auto Debit Form          Deposit Refund Form            

Owner/Agent Form        Caldwell Cares                 Dog License Forms 


 HOURS OF OPERATION  water payments and signups at City Hall, 411 Blaine St.:   

Monday - Friday 7:30am to 5:00pm


Water service may be delivered in the same day as long as sign up is done before 4:00pm.     




Contact Us
Caldwell Water Department
P.O. Box 1179
Caldwell, Idaho 83606
City Hall 411 Blaine St
P.O. Box 880 Caldwell Id 83606
Monday thru Friday 7:30am to 5:00pm
(208)455-3000 ext.1
(208)454-3640 Fax
(208)466-3302 Garbage
After Hours "Emergency only" (208)250-1638
Email: water@cityofcaldwell.org
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